Customer Notice

By Fidelity Bank
Posted: March 13, 2020

To our valued clients,

The Coronavirus is top of mind for so many people, and it is top of mind for us too. Please be assured, the health and safety of our customers and employees is our priority.

Fidelity Bank has always taken great pride in having a clean and well-run bank, and we know this is more important than ever right now. Like many others, we’re taking guidance from the CDC, which recommends regular cleaning as one of the most important preventive measures we can take.  On top of our daily cleaning procedures, we have instituted more rigorous cleaning at individual workspaces, including the front reception desk and teller line. As another cautionary measure, we have temporarily stopped serving coffee and monthly cookies.   

We’re also ensuring our contingency plans are in place in case the virus spreads into our area of Minnesota, to ensure we provide uninterrupted service.  

And of course, we’re committed to taking care of our team. We’re encouraging sick employees to stay home and are asking our teams to only travel if it’s business-critical.

At the center of our company’s purpose is a commitment to help our clients, this is why we’ll be working hard to keep our operation seamless so we can be there to support you and your business.

Chuck Mueller
President & CEO
Fidelity Bank

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