A Note to Our Customers About COVID-19

By Fidelity Bank
Posted: March 27, 2020

To our valued clients,  

On Wednesday, Minnesota Governor Tim Walz signed Executive Order 20-20 directing Minnesotans to stay at home and limit movement outside of their home beyond essential needs. This order will be in effect March 27th through April 10th.

I want you to know that Fidelity Bank is taking this order seriously and has been taking guidance from the CDC to prepare for such an order. We have transitioned much of our workforce to work remotely, and we have made necessary decisions to reduce in-person meetings and transactions:

  • In-person transactions and meetings will be available by appointment only
  • Auto Bank hours will be adjusted to Monday – Friday from 7:30 a.m. to 4:00 p.m.
  • The night drop is available 24 hours per day

Despite these circumstances, let me reassure you that Fidelity Bank will continue to operate and serve your needs. We encourage you to use our online channels and contact us by phone or email. We will continue to be at your service.  

In addition to these changes, our team has also launched a COVID-19 resource page at https://fidelitybankmn.com/covid-19/ to aggregate key business topics and resources in one central location for our clients. 

At the center of our Bank’s purpose is a commitment to help our clients; this is why we will continue to support you and your business throughout this unprecedented time. 

Chuck Mueller
President & CEO
Fidelity Bank

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