85% of Small Businesses Get Customers Through Word of Mouth
By Fidelity Bank
Posted: June 6, 2014
Small Business Trends – Anita Campbell (06/04/14)
Verizon, in conjunction with Small Business Trends, conducted a survey of Philadelphia small business owners in May of 2014. One of the questions was: How do your customers find out about your business?
The answer was telling – and not because it was a surprise. It was telling because it is almost exactly in alignment with a survey we conducted online here at Small Business Trends almost a decade ago.