Cybersecurity & Infrastructure Security Agency (CISA) Scam Warning from the Department of Homeland Security

By Fidelity Bank
Posted: March 25, 2020

The Cybersecurity and Infrastructure Security Agency (CISA) warns individuals to remain vigilant for scams related to Coronavirus Disease 2019 (COVID-19). 

Fidelity Bank wants to help protect our clients. We are asking clients to exercise caution in handling any communication related to COVID-19. Please be advised that Fidelity Bank will never ask for credentials by phone or email.

The Department of Homeland Security warning that Cyber actors may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. 

CISA encourages individuals to remain vigilant and take the following precautions.

If you receive a communication that looks like it is from Fidelity Bank but you want to ensure it’s truly from the bank, we are always here to help. You can contact Fidelity Bank directly to verify the communication. Fidelity Bank customer service can be contacted by email at or phone at (952) 831-6600. Your lender is also available to help. 

These are unprecedented times and Fidelity Bank is here to help. If you have questions about this scam warning or other business-related topics, please reach out to our team for support – we are here to be your business partners.

Contact Fidelity

Fidelity Bank is at Your Service

Let us know how we can help. Call today!