COVID-19 Communication Updates and Client Resources page header

To our valued clients from CEO Chuck Mueller

At the center of our company’s purpose is a commitment to help our clients, this is why we have been working hard to keep our operation seamless so we can be ready to support you and your business. To that end, we have set-up this COVID-19 resource page to host state and federal loan program information along with business resources, based on customer questions.

We will continue to update this page based on the quick changing resources and customer questions so we recommend bookmarking the page and visiting it often.

We also encourage you to stay in close contact with your banker as that person knows your business well and is ready to be your partner through this unprecedented time.

You can also contact the Fidelity Bank team at or by phone at (952) 831-6600.

Note: This email address will connect you with a member of our SBA team. This is not a secure email system. Do not send confidential information, including application related information, through this email. As a reminder, Fidelity Bank is a local, independent bank located in Edina, MN, serving the MN-based business communities.

Special State and Federal Loan Programs

Paycheck Protection Program (PPP)

The Coronavirus Aid, Relief, and Economic Security (CARES) Act was originally signed into law on March 27, 2020 and included a $659B measure called the Paycheck Protection Program (PPP). On December 21, 2020, an additional $284.6B of PPP funding was passed into legislation. The PPP has been governed by the U.S. Small Business Administration (SBA) and fulfilled through lenders. As of January 14, 2021, Fidelity Bank will begin accepting applications. Details about the program can be found here.

Economic Injury
Disaster Loan (EIDL)

In response to the Coronavirus (COVID-19) pandemic, small business owners and non-profit organizations are able to apply for an Economic Injury Disaster Loan (EIDL).  EIDL is designed to provide economic relief to businesses that are currently experiencing a temporary loss of revenue. EIDL proceeds can be used to cover a wide array of working capital and normal operating expenses.

Fidelity Bank's COVID-19 Health and Safety Measures

Fidelity Bank has adjusted COVID-19 lobby and auto bank information, along with procedures for in-person visits.

This page will continue to be updated as a resource for clients to access as we continue monitoring the ongoing coronavirus situation.

Lobby and Auto Bank Hours

Our lobby is open and welcome to customers without requiring an appointment.

For the welfare of our employees and customers, we have added many health and safety protocols to our daily operating procedures.

Monday to Friday Lobby and Auto Bank Hours 

  • Lobby: 9:00 a.m. – 4:00 p.m.
  • Auto Bank: 7:30 a.m. – 4:00 p.m.

Night Depository – Available 24/7

For your convenience, Fidelity Bank also offers many online services to conduct your banking remotely.

Health and Safety Measures

To help ensure the well-being of our customers and employees, we have added a number of health and safety protocols.

  • We ask that no one enter our facility if sick or experiencing any COVID-19 symptoms.
  • Customers are encouraged to wear masks, if unvaccinated, and we will have single use masks available, if needed.
  • Hand sanitizer is located throughout our bank.
  • Protective shields will be used in our teller windows and customer service desks.
  • We will be maintaining social distancing ​and will ask you to do the same.
  • Enhanced cleaning is conducted throughout the day, with special emphasis on high touch surfaces.

COVID-19 Related News

Financing Equipment Offers Sizable Financial Benefits

By Fidelity Bank | October 21, 2020

No matter what industry you are in, capital equipment likely makes up a significant part of your balance sheet. When the time comes to replace failing equipment, upgrade outdated machines, or acquire new equipment to meet growing demand, these purchases represent a significant investment.  With an ongoing global pandemic and continued economic uncertainty, business owners […]

Financial Best Practices for Times of Economic Uncertainty

By Fidelity Bank | July 9, 2020

As the initial frenzy of the application, documentation and funding phases for the Paycheck Protection Program (PPP) fades into the background, businesses and bankers alike are looking ahead to what’s next.   For many that means confirming that PPP funds are being used appropriately and as efficiently as possible. As a bank, it’s important for our team to help clients […]

A Note to Our Customers About COVID-19

By Fidelity Bank | March 27, 2020

To our valued clients,   On Wednesday, Minnesota Governor Tim Walz signed Executive Order 20-20 directing Minnesotans to stay at home and limit movement outside of their home beyond essential needs. This order will be in effect March 27th through April 10th. I want you to know that Fidelity Bank is taking this order seriously […]

Still Have Questions?

Contact your banker directly.

Call Fidelity Bank at (952) 831-6600.

Send the Fidelity Bank team at

This is not a secure email system. This email address is for inquiries only. Do not send confidential information, including application related information, through this email. We are not accepting applications through this email. As a reminder, Fidelity Bank is a local, independent bank located in Edina, MN, serving the MN-based business communities.