Lose Your Biggest Customer? Here Are 9 Steps to Recovery
By Fidelity Bank
Posted: May 20, 2014
Inc.com – Brent Gleeson (05/14/14)
No business has a perfect record when it comes to retention. Even your best customers will eventually move on at some point, and not necessarily because of a lack of performance on your end. When you come to terms with this reality, you’ll be better prepared for when it happens.